Privacy &
Data Standards
Our institutional framework for safeguarding sensitive personal data and maintaining customer confidentiality.
Status
Active Policy 2025
Policy Framework
Core commitments governing your data protection.
Data Custodianship
The Bank acts as the primary custodian of sensitive personal information including passwords, account details, and payment instrument specifics.
Information Security
Reasonable care is taken to protect customer data captured by information systems using industry-standard encryption and security protocols.
System Isolation
Databases are maintained through strict logical and physical separation, ensuring they remain isolated from other operational networks.
Confidentiality
Any information entrusted or captured via analytic tools is kept strictly confidential and is not disclosed to unauthorized third parties.
Legal & Regulatory Disclosure
Mandatory Disclosure
Bank reserves the right to disclose customer information to legal and regulatory authorities if required by law or judicial mandates.
Privacy Inquiries
For queries regarding data protection, please contact our Chief Information Security Officer (CISO).